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Questions about Home Loans? Contact us for answers.

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Melanie Brown
RMLO NMLS 325159
c: (863) 990-8888
o: (863) 491-8888
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18 N. Polk Ave.,
Arcadia, FL 34266
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File A Complaint

Below is a form to file a complaint in regards to Premier Nationwide Lending and its affiliates. Should you have any questions, please contact us directly.

Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. NTFN, Inc. is licensed by the Texas Department of Savings and Mortgage Lending. NTFN, Inc. is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. The department maintains a recovery fund to make the payments to certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at http://www.sml.texas.gov.

Residential Mortgage Loan Originators

As a dedicated mortgage professional, I will be there for you every step of the home buying process. From selecting the right home loan product that suits your life stage and financial means, to providing real-time loan status and communication between you, your real estate agent, the title company and my office, to being able to answer all of your questions during the life of your mortgage, I am committed to making you feel you are my #1 priority!

Exceptional client service makes a difference! During my career, two key driving forces have consistently produced exceptional client experiences: hard work and always doing the right thing. Clients appreciate when you exceed expectations and doing the right thing always wins in the long run. In addition to those two main components, is an understanding that trust is earned and a deep level of industry knowledge is crucial to the foundation of how my business operates. I am proud of the many client Testimonials I have received throughout my career.


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Checklist

What you will need to ensure a smooth home mortgage process.

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There are several loan options available when purchasing a home.

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